Anyone out there really LIKE their utility company? Can’t blame guy for check

By Gary | March 30, 2008

Perhaps you've already read or heard the story of the guy in New York state who was angry over a disputed water bill? He finally agreed to pay it and offered payment with a check written on 2-ply toilet paper. But city officials refused to accept his $2,509.66 check and had him escorted out of the building. He's disputing their refusal in small claims court.

I'll let you read the details. But I can't help but notice this: Very, very few people really LIKE their utility company, whether it's a private company or a municipally owned company (like where I live).

In my case, we recently got a natural gas rate hike -- based partially on a decline in usage because of good customer conservation habits. Yes, that's right. Our City Utilities people actually 1) commended our efforts to conserve natural gas usage, and, 2) in the same press conference announced they would have to raise rates for natural gas based partially on less usage.

Now explain that one to me: "Congratulations, good customers, you're cutting back on natural gas usage and your conservation efforts are succeeding. We are happy to announce that as a reward, we're going to raise your rates."

(No, they didn't issue that statement; that was my paraphrase or interpretation of their message.)

Ah, well. I see I already mentioned my particular city's situation in an earlier post a couple of weeks ago, so forgive me my rant.

But I would be very interested in hearing something POSITIVE from those of you out there who have had good experiences to share and feel really good about your utility company and/or utility bills. Anyone care to comment? Anyone??

I didn't really think so. LOL!

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